We encourage registered mail for all deliveries to avoid loss of parcel. For registered mail, a tracking number is available for you to track the status of the delivery/shipping once it has been mailed out.
All paid items will be mailed out within 1 week.
For local customers (Singapore) & customers residing in Malaysia:
1. Free local shipping & handling for mail items with a minimum purchase of SGD$30.
2. For purchases below SGD$30, a flat shipping rate of SGD$3 for registered mail (tracking number available) or SGD$1 for normal mail (no tracking number) per order applies. Please choose your option during check out.
3. The delivery time by Singpost is estimated 2-3 working days.
International:
Flat shipping rate of SGD$10 per order for international shipping. (Tracking number available for all international orders)
Please refer to the table below for the estimated delivery time:
| Country Of Destination (Major Cities/ Office of Mail Exchange)* |
Estimated Delivery Time** |
|
Ordinary Mail – Air
|
|
| Australia (Sydney, Melbourne, Perth) Brunei | 4 – 6 |
| Darussalam (Bandar Seri Begawan) Canada | 4 – 6 |
| (Vancouver) | 6 – 9 |
| China, People’s Republic of (Beijing, Guangzhou, Shanghai) | 6 – 8 |
| France (Paris) | 5 – 7 |
| Germany (Frankfurt) | 5 – 7 |
| Hong Kong (Hong Kong) | 3 – 5 |
| India (Chennai, Mumbai, Kokata) | 5 – 8 |
| Indonesia (Jakarta, Batam) | 5 – 8 |
| Italy (Rome) | 7 – 9 |
| Japan (Tokyo, Osaka) | 3 – 5 |
| Malaysia* (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu) | 4 – 6 |
| Netherlands (Amsterdam) | 4 – 6 |
| New Zealand (Auckland) | 4 – 6 |
| Philippines (Manila) | 6 – 8 |
| South Africa (Johannesburg) | 5 – 7 |
| Sweden (Stockholm) | 4 – 6 |
| Switzerland (Zurich) | 4 – 6 |
| Taiwan (Taipei) | 4 – 6 |
| Thailand (Bangkok) | 4 – 6 |
| United Arab Emirates (Dubai) | 5 – 8 |
| United Kingdom (London) | 4 – 6 |
| United States of America (San Francisco, New York, Honolulu) | 6 – 8 |
| Vietnam (Ho Chi Minh) | 5 – 8 |
| Other Destinations in Asia and Territories in the Pacific | 5 – 10 |
| Other Destinations in the Middle East, Africa, Europe and America | 6 – 12 |